Confidential Conversations with Chaplains

Trilogy is pleased to offer you a Personalized Employee Care Service for you & your immediate family members. Your Care team is available 24/7 to extend care, concern, compassion, and hope to you and your family in any situation such as: stress management, suicide prevention, grief/discouragement, aging parents, crisis response and health concerns.

All conversations you share with a chaplain are strictly confidential and will not be revealed to company leaders or anyone else.

Download the MyCHAPP app to connect with your Chaplain Care Team by phone, email, text or to schedule an appointment. The MyChap App is available for free in the app store – once downloaded you will need to enter one of the following location codes.

  • Home Office, Synchrony Pharmacy and Synchrony Rehab Home Office and Elite – 121193
  • Kentucky Campuses – 121197
  • Ohio Campuses – 121198
  • Indiana Campuses – 121199
  • Michigan Campuses – 121200

You may also reach them by phone: 1-800-775-7657

Already have a chaplain onsite at your location? View the Marketplace Chaplain Location ID Listing below to connect with your assigned chaplain using your campus specific ID.

View the Marketplace Chaplain Location ID Listing

Behavioral Health Resources from Anthem

If you’re stressed or depressed, chances are you feel it from your head down to your toes. It’s no secret that mental health and physical wellness go hand in hand. And, if it’s a family member who’s struggling, you’re bound to be hurting, too.

Anthem’s Behavioral Health Resource offers a total-health solution that can help you and your loved ones work through:

  • Anxiety
  • Depression
  • Drug or alcohol abuse
  • Eating disorders
  • Other personal issues

When you call the Behavioral Health Resource center, you’ll talk to someone who has experience helping others and finding the right treatment programs.

Behavioral Health Resource also includes access to Learn to Live, a health club for the mind.

Emotional Well-being Resources through Learn to Live provides:

Personalized online and mobile wellness tools for managing depression, stress, and other conditions. Inspirational videos, articles, and quotes.  Step-by-step eLearning modules.

Access Learn to Live by logging in to anthem.com, go to My Health Dashboard, choose Programs, and select Emotional Well-being Resources.

Plus, you can now have a live video call with a therapist from your home or any location that’s convenient for you — even during evening and weekend hours, based on availability. * All you need is a computer, tablet, or smartphone.

With LiveHealth Online Psychology, you have:

The ability to schedule appointments or see a therapist on demand.

The same cost share as you do with current in-office therapy benefits.

Get Started Today

By phone: call 844-792-5141

Online: anthem.com

*Appointments can be scheduled from 7 a.m. to 11 p.m. coast to coast. Members must be 18 or over to use LiveHealth Online Psychology. LiveHealth Online is the trade name of Health Management Corporation, a separate company providing telehealth services on behalf of Anthem Blue Cross and Blue Shield.

Activate your LiveHealth Online Account

Learn about benefits through LiveHealth Online

Learn about phone visits with LiveHealth Online

ENGAGE Consider Engage to be your personal Anthem health assistant. Create an account and access your digital medical card, clearly see what services and benefits are covered by your Anthem medical plan, review how much services will cost, and determine where you have spent your health care dollars. You can also search for a doctor or specialist near you and review their ratings to find high-quality caregivers that are right for you. Anthem helps you manage your medical plan. Download the mobile app or create an account at www.engagewellbeing.com.

CONCIERGE CANCER CARE PROGRAM After a cancer diagnosis, it may be difficult to know what the next step is or which treatment plan will work best for you. That’s where the Concierge Cancer Care program comes in. It helps you through each step of your cancer journey by giving you the support and resources you need. With this program, you are cared for by world-renowned expert cancer experts. And two board-certified oncologist review and oversee your entire health plan step-by-step. The Concierge Cancer Care program provides valuable resources such as:

  • Virtual Second Options from a board-certified oncologist to ensure you are on the right track from your original diagnosis.
  • Access to on-demand, clinical-quality medical exams from any location through TytoCare Technology.
  • VIP services at best-in-class clinical trials. To enroll in the Concierge Cancer Program, contact Anthem at 1-833-916-2010.

Trilogy Emergency Financial Assistance

Apply for emergency financial assistance, including food and childcare.

Apply for Emergency Financial Assistance

We Would Love to Hear From You!

Have a question for us? Confused about a program? Want to let us know how we're doing? We encourage you to reach out to us via the contact form below!